AirAsia new Online Payment System, is it good?

 

AirAsia Online Ticket Payment System is better than before because it now includes AJAX system into it. We can do login in the middle of buying ticket process without destructing our previos data. Time to fill form may decrease. This is also benefited from our personal data saved in the server.

However, because AirAsia offers multi node flights, a customer often buy ticket more than one flights at a time! In this case, AirAsia Online Payment System is very bad. I will tell you, why it is bad then.

I and my friends often have a nigthmare experience regarding this, especially when buying tickets for other person. The bad experience is, for example, like this. Suppose my friend want me to buy 2 tickets. One ticket is from Taipei to Kualalumpur and another ticket is from Kualalumpur to Banda Aceh. In current AirAsia Online Payment System what we do is like this. First, we choose flight, select flight, check out, and buy with our card. If we succeed, then we get the ticket and go to buy another ticket. Next, we do the same thing for the ticket of our next flight. A system failure is like this: we only succeed in buying only one ticket! And this is real experience. I had experience on this and my friends also!

Why this is a frustating experience? When we succeed in buying the first ticket and fail to buy another, then we usually repeat the process (steps) of buying the fail ticket many times. And this requiring us to enter data into form. This may take our hours of time because we may try by using various browsers, such as chrome, firefox, and internet explorer expecting to succeed. So, when this case occurs, the system definitely wastes our time!

Why the system developer of AirAsia Online Ticket Payment System does not think like when we buy various items at a supermarket? When we want to buy three items, eg A, B and C, what we do is not go into the store, get item A, and exit via a casheer, pay it, and go out; and enter again to get item B, and exit via a casheer, and pay it, and go out; and enter again to get item C, and exit via a casheer, and pay it, and go out; and done. This is an extremely abnormal work flow to waste customer time and energy! And this is what AirAsia Online Ticket Payment System currently do with its online payment system. There will be unnecassary repetition of form filling (in the case of buying more than one ticket for other person), and there will be also much more work to do (and time to spend) in case of not succeeding in buying all of them.

Instead, what we normally do is: collect item A, item B, and item C, and exit via a casheer, and pay the total amount, and go out and done! If AirAsia want to become a normal Online Payment System, then it should do like this. For example, if I want to buy two tickets for different flights, then I should be able to first get ticket A, then get ticket B, then check out, then pay with card at once the total amount of the two tickets, then (not done or) done.

Or, further improvement may be like this: it is the fact that we can go from Taipei to Yogyakarta using two tickets of Airasia. To make our customer happy in buying via online method, Airasia can just simplify the process by providing this choice. We should be able to choose from “From” field, Taipei, and from “To” field, Yogyakarta; and submit, and ‘wow!’, we get the flights information options that can be chosen at once, and paid with card at once.

I am waiting for the improvement of AirAsia Online Ticket Payment System ! (writer: Nurkhamid)

 

[additional remarks:]

Current system may create half success of for a customer (and thus unsafe feeling for her). For example, a customer want to fly from Taipei to Yogyakarta. She must buy two tickets: one from Taipei to Kualalumpur, another one from Kualalumpur to Yogyakarta. When she buy the tickets via current online system, she may experience one of these four possibilities: (1) 100% success, if she got two tickets, (2) / (3) 50% success if she got either TPE-KUL ticket or KUL-JOG ticket, (4) 100% unsuccess, if she both fails from getting both tickets.  When a customer experiences case #(2) OR #(3), the ticket bought will be of no use, because her final destination is Yogyakarta.

In the eye of a customer, a system with this behavior is not good. A customer only need fewer possibilities: (1) 100% success, or (2) 100% failure.  If case (1) occurs, she will fly with AirAsia, and if case (2) occurs, she will try alternative route from other flight companies. And once again this will be possible if the company is willing to change the flow of its current online ticket buying system as I suggest above.

Access Restricted by netSAFE Indosat

This message is funny because I got the message from opening a normal site containing no pornographic contents. The site is a weblog for an important national product. The product is extra virgin coconut oil product, Healthy Co.

It is good for Indosat to block sites that are dangerous for our young generation. But the side effect that the blocking mechanism also block good and useful sites makes this kind of access restriction a somewhat disadvantage.

How to open http://vco.uni.cc site that is banned by Indosat with its netSAFE product? One way is by using anonymous browsing services, such as anonimouse.org, like this: http://anonymouse.org/cgi-bin/anon-www.cgi/http://vco.uni.cc/healthyco/

You may find many anonymous browsing services by Google-ing.

The Power of Procrastinating

Everybody knows that procrastination is bad thing. This habit makes people unsuccessful in obtaining their dreams. It makes people even more stressfull, feel unlucky and noot good.

How about procrastinating by design? We purposefully procrastinate in order to get more insight about a problem. It is a litte bit similar to delay. Deciding something too hurry is often a mistake also. Wrong decision may arise from this.

Our natural inclination also likes to procrastinate. So that is why we sometime need to program ourself to procrastinate purposefully. Procrastinating itself, I think, is neutral. But the effects coming from this that make us unhappy. When we dare to accept all consequences arising from our intended procrastination, we will no longer regard procrastination as our enemy but instead we will regard it as our best friend in making ourselves become more relaxed, enjoying life, and respecting our nature as it is.

We need not to blame on procrastination. Correct view of procrastination may beneficial for us. Procrastination may emit creativity, innovation, and great thinking never previously thought by existing human beings to date.

So, enjoy your life and happy procrastinating!

洪正鈞

Management of Ringback tone of Emome Chunghwa Telecom Mobile, Taiwan

I was unintentionally subscribed to ringback tone in my mobile number. I realized this when I unintentionally called my own number. I heard a Chinese Mandarin Song. That was why my credit decrease time by time although I did not use my phone.

Realizing this, I tried to contact Chunghua. I went to its website and I found a contact form there.

After filling the form and submitting it, within 24 hours I got a reply like this:

Dear Subscriber:
Thank you for your inquiry.
To unsubscribe ringback tone service, you can dial 700 on your mobile phone, follow the voice instructions. (for English,please press 9) It charges by the second, intra-net rate.
Or you can dial 0800-080-090 (or dial 800 directly from your handset)for customer service to unsubscribe it. Thank you!
Best Regard ,
Customer care department.
Chunghwa Telecom
Mobile business group

I called 700 and did as instructed and now I am unsubscribed to ringtone.

Windows Mobile 6.1، Synchronization cannot be completed successfully

When I connect my pocket pc smartphone, I got this error message “Synchronization cannot be completed successfully”. I also cannot install any new software with this error message: “ Installation of [your product] was unsuccessful".

Searching Google on the topic for a while, I cannot find any clue about how to solve these problems. But later, I got an idea. I’ve already got backup of my system and data using SPB Backup. This is my capital!

What I did is as follows:

1. I hard resetted my handset. First, I thought that resetting my system was by pressing a knob inside near the battery. But I only got soft reset. Later I know that the facility is available from menu Start>>Settings>>System>>Master Clear. The handset asked me to enter PIN: 1234 and press the button. And done! After restarting, I got a new (factory default) system, and all my installed software was gone. But I was happy, I still had a backup.
2. So I restored my system with SPB Backup.
3. I’ve missed only 3 installed software, but I can install them manually. The most important thing, my other installed software restored.
4. And another most important thing is that now my WM 6.1 handheld can synchronize and can be installed with new software.

洪正鈞. 台灣.

Sleeping disturbance because of drinking a cup of coffee

It is not good to drink coffee at night. You may get sleeping disturbance during the night all night until the next morning.  It is recommended not to drink coffee in the evening, but in the morning is ok.

What I’ve just experienced today is exactly what I’ve written. At about 8pm, I made a cup of coffee. I went to sleep at 1:30am. But I could not sleep. I had been in bed for about nearly 2 hours and then I got up turning the computer on again.

Now 5am, I write this blog.

I’ve tried to do relaxation but I failed. I yawned for about 5 times, but I failed to sleep.

The day before, I slept in the morning after fajar prayer until about 11am. I slept for about 8 hours.

Vegetable and Egg Fried Rice from 7 Select (7 eleven convenient store, Taiwan) with Halal Ingredients?

Yes, it seems that the ingredients are Halal. I’ve asked my Taiwanese friend (Sue) to type the ingredients. They are:

白飯  rice
雞蛋  eggs
植物油 vegetable oil
高麗菜 Cabbage
紅蘿蔔 Carrot
青蔥 Scallion
毛豆仁 Soybean during
洋蔥 onion
調味料 Seasoning

I’ve also asked my learning-chinese friend from Indonesia (Sheshe), she said the ingredients are:

bahan-bahannya:
nasi, minyak sayur, telur, wortel, kacang polong, kol, bawang merah, bawang bombay, penyedap rasa
ini nasii goreng vege kok pak, jadi aman hehehe...

 

So it seems that from the ingredient list, it is halal food.

From this info, Muslim (students) living in Taiwan have another choice for their eating menu. This fried rice packate price in Seven Eleven (7 eleven) convenient store here in Chungli (back gate street of National Central University) is 28 NTD.