I was unintentionally subscribed to ringback tone in my mobile number. I realized this when I unintentionally called my own number. I heard a Chinese Mandarin Song. That was why my credit decrease time by time although I did not use my phone.
Realizing this, I tried to contact Chunghua. I went to its website and I found a contact form there.
After filling the form and submitting it, within 24 hours I got a reply like this:
Dear Subscriber:
Thank you for your inquiry.
To unsubscribe ringback tone service, you can dial 700 on your mobile phone, follow the voice instructions. (for English,please press 9) It charges by the second, intra-net rate.
Or you can dial 0800-080-090 (or dial 800 directly from your handset)for customer service to unsubscribe it. Thank you!
Best Regard ,
Customer care department.
Chunghwa Telecom
Mobile business group
I called 700 and did as instructed and now I am unsubscribed to ringtone.
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