Pro XL kartu pra bayar ku yang suka hangus

Kartu prabayar pertama yang pernah aku miliki adalah Simpati. Aku masih ingat, nomorku adalah 081 227 28821. Nomor cantik bukan? Tapi tahukah Anda saya pernah kelupaan, dan ingatnya pas H+ 1 dari hari kehangusan kartuku. Karena saldoku ada 1 jutaan, maklum waktu itu nominal isi ulang minimal adalah 100ribuan dan aku jarang telepon, aku komplain ke kantor gerai grapari terdekat. Dia bilang apa? Yang hangus ya hangus, nomor tidak bisa direkoveri. Dia ajukan alternatif bisa tapi harus migrasi ke pasca bayar. Aku tak mau, hanguslah nomorku beserta pulsanya.

Setelah itu aku beralih ke Pro XL. Nomor pertama ku di Pro XL adalah 081 75 49 13 49. Lama aku pakai nomor itu, dan aku juga mengalami kelengahan, hanguslah nomorku itu. Hangusnya nomor ini terjadi di Taiwan.

Setelah itu aku beli pro xl lagi mengingat pro xl bekerja sama dengan chunghua telecom taiwan, dan bisa aktif di sini untuk menerima sms. Aku sudah kehangusan setidaknya 3 kali.

Usut punya usut, ternyata Pro XL (dan juga SIMPATI) sangat tidak melindungi konsumen dalam mencegah kehagusan. Pro XL terakhir saya yang hangus masuk masa tenggang pada tanggal 24 Maret 2011. Saya masih bisa mengecek info ini dengan memerintahkan *123#. Asumsi saya, karena masuk masa tenggang 24 Maret, kartu itu akan hangus pada bulan berikutnya. Eee... apa yang terjadi, sekitar empat hari yang lalu (sekarang 17 april), kartu itu sudah tidak bisa register ke bts. Ho ho ho.....?

Kok gitu ya? Mengapa perusahaan Pro XL tidak mengirimkan SMS notifikasi bahwa kartu akan hangus pada tanggal tertentu? Saldoku tidak banyak sih sekitar 35ribuan, tapi kalau PRO XL mau mengirim SMS pemberitahuan kapan hangusnya, aku tentu bisa minta tolong orang di rumah untuk mengisi ulang. Ya, lagi-lagi memang dasar PRO XL selain dia berbisnis pulsa ternyata dia juga berbisnis jualan keping sim card. Dia suka kalau kartu pelanggannya hangus....

Anehnya konten-konten iklan suka masuk ke kartuku via SMS. Lha kok, mengirim pemberitahuan bahwa kartu akan hangus pada tanggan anu, kok enggak mau? Lucunya juga ternyata, masa tenggang kartu pro xl tidak sebulan tapi kurang dari sebulan. Ini yang menjadikan saya salah berasumsi.

http://rd.web.id is up and running

Yes, a few days ago I've registered to 1free.ws to host http://rd.web.id. And it is now up and running. I use pmwiki to manage my contents. This is another place for my notetaking that is accessible by my unique URL.

The contents is still empty but it will grow as time goes. I will use it for my central repository of things that I published scattered around the internet. Previously I use nur.uni.cc but later the hosting was freezed and I can no longer edit anything there.

Ticket Reservation Data Template

What I do is not what ticket agents do. I just help my friends who have no card so they can’t buy online. I don’t make any commission what so ever. I just pure help them. I cannot guarantee that I can purchase all tickets you order for various connecting flights. In case I only can buy incomplete flight/flights that you want, you cannot demand me to be responsible about this. Upon purchased, any further complains need to go directly to the related aviation company. Once again, I just help in purchasing process. In this case, you must also agree that any risk of money lost due to my online ticket purchasing activity for you should be on your responsibility. But generally so far, most orders were successful.
Please provide this data for each flight:

Roundtrip or One way?
Flight number (if round trip, please specify depart flight and return flight number)
Date (if roundtrip, please specify Depart date and Return date)
From City (and time hh:mm) to City (and time hh:mm)
If round trip: From City (and time hh:mm) to City (and time:hhmm)
First Name
Last Name
Date of Birth
Passport No
Passport Expire date
Passport Issuing Country
Baggage size
Insurance (yes/no?)
Meal (yes/no?) if yes what meal?
Your Address
Your Email
Your phone number
Others (please specify)

Total Cost for each flight: ………. (you can get this number when you do complete simulation [up to credit card number entry stage] on online ticket ordering)
Grand Total Cost: ……… (I need this number so that I can check my available balance.)

===
Selain itu, Anda harus setuju kalau membeli tiket online itu mengandung risiko (yang Anda harus bersedia menanggung semua risiko itu, meskipun saya yang membantu membayarkannya). Risiko itu antara lain:

• tidak selalu berhasil. Kadang kita kena reject.
• bisa jadi ingin beli dua tiket, hanya berhasil satu tiket
• bisa jadi ingin beli dua tiket, yang satu sudah berhasil dipesan tapi tiket yang satunya lagi saat mau dipesan, harganya naik drastis. [dan setiap kenaikan harga dari harga yang kita lihat sebelumnya, akan saya konfirmasikan ke Anda sebelum saya berani untuk membelikannya.]
• tiket yang mau kita beli, sewaktu-waktu harganya naik [ini pun akan saya konfirmasikan, sebelum saya membelinya]
• ngisi formulirnya kadang merepotkan, terutama kalau harus diulang-ulang karena faktor ketidakberhasilan tadi
• (dan risiko-risiko lain yang belum saya ketahui)
• 
  

AirAsia new Online Payment System, is it good?

 

AirAsia Online Ticket Payment System is better than before because it now includes AJAX system into it. We can do login in the middle of buying ticket process without destructing our previos data. Time to fill form may decrease. This is also benefited from our personal data saved in the server.

However, because AirAsia offers multi node flights, a customer often buy ticket more than one flights at a time! In this case, AirAsia Online Payment System is very bad. I will tell you, why it is bad then.

I and my friends often have a nigthmare experience regarding this, especially when buying tickets for other person. The bad experience is, for example, like this. Suppose my friend want me to buy 2 tickets. One ticket is from Taipei to Kualalumpur and another ticket is from Kualalumpur to Banda Aceh. In current AirAsia Online Payment System what we do is like this. First, we choose flight, select flight, check out, and buy with our card. If we succeed, then we get the ticket and go to buy another ticket. Next, we do the same thing for the ticket of our next flight. A system failure is like this: we only succeed in buying only one ticket! And this is real experience. I had experience on this and my friends also!

Why this is a frustating experience? When we succeed in buying the first ticket and fail to buy another, then we usually repeat the process (steps) of buying the fail ticket many times. And this requiring us to enter data into form. This may take our hours of time because we may try by using various browsers, such as chrome, firefox, and internet explorer expecting to succeed. So, when this case occurs, the system definitely wastes our time!

Why the system developer of AirAsia Online Ticket Payment System does not think like when we buy various items at a supermarket? When we want to buy three items, eg A, B and C, what we do is not go into the store, get item A, and exit via a casheer, pay it, and go out; and enter again to get item B, and exit via a casheer, and pay it, and go out; and enter again to get item C, and exit via a casheer, and pay it, and go out; and done. This is an extremely abnormal work flow to waste customer time and energy! And this is what AirAsia Online Ticket Payment System currently do with its online payment system. There will be unnecassary repetition of form filling (in the case of buying more than one ticket for other person), and there will be also much more work to do (and time to spend) in case of not succeeding in buying all of them.

Instead, what we normally do is: collect item A, item B, and item C, and exit via a casheer, and pay the total amount, and go out and done! If AirAsia want to become a normal Online Payment System, then it should do like this. For example, if I want to buy two tickets for different flights, then I should be able to first get ticket A, then get ticket B, then check out, then pay with card at once the total amount of the two tickets, then (not done or) done.

Or, further improvement may be like this: it is the fact that we can go from Taipei to Yogyakarta using two tickets of Airasia. To make our customer happy in buying via online method, Airasia can just simplify the process by providing this choice. We should be able to choose from “From” field, Taipei, and from “To” field, Yogyakarta; and submit, and ‘wow!’, we get the flights information options that can be chosen at once, and paid with card at once.

I am waiting for the improvement of AirAsia Online Ticket Payment System ! (writer: Nurkhamid)

 

[additional remarks:]

Current system may create half success of for a customer (and thus unsafe feeling for her). For example, a customer want to fly from Taipei to Yogyakarta. She must buy two tickets: one from Taipei to Kualalumpur, another one from Kualalumpur to Yogyakarta. When she buy the tickets via current online system, she may experience one of these four possibilities: (1) 100% success, if she got two tickets, (2) / (3) 50% success if she got either TPE-KUL ticket or KUL-JOG ticket, (4) 100% unsuccess, if she both fails from getting both tickets.  When a customer experiences case #(2) OR #(3), the ticket bought will be of no use, because her final destination is Yogyakarta.

In the eye of a customer, a system with this behavior is not good. A customer only need fewer possibilities: (1) 100% success, or (2) 100% failure.  If case (1) occurs, she will fly with AirAsia, and if case (2) occurs, she will try alternative route from other flight companies. And once again this will be possible if the company is willing to change the flow of its current online ticket buying system as I suggest above.

Access Restricted by netSAFE Indosat

This message is funny because I got the message from opening a normal site containing no pornographic contents. The site is a weblog for an important national product. The product is extra virgin coconut oil product, Healthy Co.

It is good for Indosat to block sites that are dangerous for our young generation. But the side effect that the blocking mechanism also block good and useful sites makes this kind of access restriction a somewhat disadvantage.

How to open http://vco.uni.cc site that is banned by Indosat with its netSAFE product? One way is by using anonymous browsing services, such as anonimouse.org, like this: http://anonymouse.org/cgi-bin/anon-www.cgi/http://vco.uni.cc/healthyco/

You may find many anonymous browsing services by Google-ing.

The Power of Procrastinating

Everybody knows that procrastination is bad thing. This habit makes people unsuccessful in obtaining their dreams. It makes people even more stressfull, feel unlucky and noot good.

How about procrastinating by design? We purposefully procrastinate in order to get more insight about a problem. It is a litte bit similar to delay. Deciding something too hurry is often a mistake also. Wrong decision may arise from this.

Our natural inclination also likes to procrastinate. So that is why we sometime need to program ourself to procrastinate purposefully. Procrastinating itself, I think, is neutral. But the effects coming from this that make us unhappy. When we dare to accept all consequences arising from our intended procrastination, we will no longer regard procrastination as our enemy but instead we will regard it as our best friend in making ourselves become more relaxed, enjoying life, and respecting our nature as it is.

We need not to blame on procrastination. Correct view of procrastination may beneficial for us. Procrastination may emit creativity, innovation, and great thinking never previously thought by existing human beings to date.

So, enjoy your life and happy procrastinating!

洪正鈞

Management of Ringback tone of Emome Chunghwa Telecom Mobile, Taiwan

I was unintentionally subscribed to ringback tone in my mobile number. I realized this when I unintentionally called my own number. I heard a Chinese Mandarin Song. That was why my credit decrease time by time although I did not use my phone.

Realizing this, I tried to contact Chunghua. I went to its website and I found a contact form there.

After filling the form and submitting it, within 24 hours I got a reply like this:

Dear Subscriber:
Thank you for your inquiry.
To unsubscribe ringback tone service, you can dial 700 on your mobile phone, follow the voice instructions. (for English,please press 9) It charges by the second, intra-net rate.
Or you can dial 0800-080-090 (or dial 800 directly from your handset)for customer service to unsubscribe it. Thank you!
Best Regard ,
Customer care department.
Chunghwa Telecom
Mobile business group

I called 700 and did as instructed and now I am unsubscribed to ringtone.