When I connect my pocket pc smartphone, I got this error message “Synchronization cannot be completed successfully”. I also cannot install any new software with this error message: “ Installation of [your product] was unsuccessful".
Searching Google on the topic for a while, I cannot find any clue about how to solve these problems. But later, I got an idea. I’ve already got backup of my system and data using SPB Backup. This is my capital!
What I did is as follows:
- I hard resetted my handset. First, I thought that resetting my system was by pressing a knob inside near the battery. But I only got soft reset. Later I know that the facility is available from menu Start>>Settings>>System>>Master Clear. The handset asked me to enter PIN: 1234 and press the button. And done! After restarting, I got a new (factory default) system, and all my installed software was gone. But I was happy, I still had a backup.
- So I restored my system with SPB Backup.
- I’ve missed only 3 installed software, but I can install them manually. The most important thing, my other installed software restored.
- And another most important thing is that now my WM 6.1 handheld can synchronize and can be installed with new software.
洪正鈞. 台灣.
